Frequently asked questions

Send us your plans and our estimators produce a full material take-off with quantities and a clear price breakdown at trade prices. You get back a client-ready estimate you can send on or turn into an order.

Estimates start from £95, and the fee is refunded on material orders over £5,000. We'll confirm the price before any work starts.

Whatever you've got — PDFs, drawings, images or measurements. If you can share it, we can usually work from it.

Yes. We're a trade merchant — prices shown are trade prices, with no haggling. Trade-account customers can have agreed pricing applied automatically.

You can browse and buy without a trade account. A trade account adds credit terms, PO numbers, multiple buyers and spend approvals.

Yes — you can request a quote and our team will price it up. Talk to us on 0121 769 1530 or through your account.

Nationwide across mainland UK, to site or to your yard. Lead times depend on the materials and your location, and we'll always confirm a date.

Yes — collections and a trade counter are available at our Birmingham depot.

Bulk and oversized items are arranged as a freight delivery so you get the right vehicle for the job. The cost is confirmed before you order.

Credit terms, purchase-order numbers, multiple buyers under one company, spend approvals, per-account pricing and a single statement.

Apply through our contact page and we'll set you up, including any credit terms (subject to status).

Yes — our trade calculators are free to use with no login. They work out the materials for a job and let you drop them straight into your basket.

Unused, resaleable materials can usually be returned within 30 days, and anything damaged or faulty we'll put right. See our returns page for the details.