Legal

Privacy policy

This policy explains what personal data Materials2U Ltd collects, how we use it, and the rights you have over it.

Draft — June 2026

Placeholder privacy policy for layout and review only. This is not the final, legally-binding policy — it must be reviewed against UK GDPR by a qualified adviser before launch.

Who we are

Materials2U Ltd is the data controller for the personal data described here. Contact us at trade@materials2u.co.uk for any privacy query.

Data we collect

Contact and account details (name, company, email, phone, addresses).
Order, quote and estimate details, including plans you send us.
Payment information, processed securely by our payment provider.
Usage data from the website (via cookies and similar technologies).

How we use it

To process orders, quotes, estimates and deliveries.
To manage your account and trade credit.
To provide support and respond to enquiries.
To improve our products, service and website.
To send service messages and, where you agree, marketing.

Sharing your data

We share data with the suppliers and carriers needed to fulfil your order, our payment provider, and service providers who help us run the business. We don't sell your data.

Retention

We keep personal data only as long as needed for the purposes above and to meet legal and accounting obligations.

Your rights

You have rights to access, correct, delete and restrict the use of your data, and to object to certain processing. To exercise them, contact trade@materials2u.co.uk. You can also complain to the Information Commissioner's Office (ICO).